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Refill Policy

Last updated: August 6, 2026

This Refill Policy explains when InfluCheap USA may provide a refill for eligible digital social media products.

1. What a Refill Is

A refill is a replacement delivery intended to restore eligible drops in delivered digital metrics, such as followers, likes, views, subscribers, listeners, members, or similar metrics.

A refill is not a cash refund, discount, reward, or new order.

2. Standard Refill Window

Unless a product page states otherwise, eligible products include a 30-day refill review window starting from the date the order is marked completed or delivered.

Some products may have a different refill window, no refill window, or special conditions. The product page or checkout information controls when it gives more specific terms.

3. Eligible Refill Cases

A refill may be available when:

  • the order was paid and delivered;
  • the target link, profile, post, account, channel, track, or group remains public and accessible;
  • the drop occurred within the applicable refill window;
  • the drop was not caused by customer action, third-party provider overlap, content removal, platform restriction, or a profile change;
  • the product is marked as refill-eligible or is not excluded by its product page.

4. Cases Not Eligible for Refill

Refills are generally not available when:

  • the customer provided the wrong link, username, profile, post, track, or channel;
  • the profile, post, channel, group, or content became private, restricted, deleted, hidden, renamed, unavailable, or moved;
  • the customer changed the username, link, handle, post, or target after ordering;
  • the customer removed the delivered engagement or deleted the content;
  • another provider or campaign was used on the same target during or after delivery;
  • the drop is caused by third-party platform enforcement, audit, deletion, moderation, algorithmic changes, or account restriction;
  • the product is a temporary, live, event-based, or non-refill product;
  • the refill request is submitted after the applicable refill window;
  • the order violates our Terms and Conditions.

5. How to Request a Refill

To request a refill, contact support at influcheap@gmail.com or WhatsApp +1 702-931-9019 and include:

  • order number;
  • email used at checkout;
  • product purchased;
  • original target link or username;
  • short description of the issue;
  • screenshots or proof of drop if requested by support.

6. Review and Processing

We will review the request and determine eligibility. If approved, we may process a refill, retry delivery, provide a partial refill, offer store credit, or provide another reasonable solution depending on product availability and the facts of the order.

Refill processing times are estimates and may vary.

7. Sole Refill Remedy

For eligible drops, a refill is the primary remedy. A refill does not automatically create a right to a refund unless required by applicable law or stated in our Refund Policy.

8. Abuse

We may deny refill requests that appear fraudulent, abusive, repetitive, manipulated, or inconsistent with order records.

9. Contact

InfluCheap USA LLC

Email: influcheap@gmail.com

Phone / WhatsApp: +1 702-931-9019